MAHDI ESMAEIL

ORGANIZATION MANAGER

Dubai-UAE

Profile summary

Highly adaptable and results-oriented sales professional with a diverse background in various sales fields, including rental car, perfume, and tele-sales. Possesses strong communication skills, a customer-centric approach, and a proven track record of exceeding sales targets. Capable of working effectively both indoors and outdoors, with a valid driver's license and proficiency in driving various vehicles.

Key skills

Skills
Demonstrated ability to effectively sell products and services through various channels, including tele-sales, retail environments, and outdoor settings.Skilled in building rapport with customers, understanding their needs, and recommending appropriate solutions to enhance their experience and drive sales.Proficient in conducting outbound sales calls, leveraging persuasive communication techniques to generate leads, close deals, and achieve revenue targets.Well-versed in the features, benefits, and specifications of rental cars and perfumes, enabling effective product presentations and upselling opportunities.Flexible and capable of thriving in diverse work environments, including indoor sales floors, outdoor sales lots, and tele-sales settings.Excellent verbal and written communication skills, with the ability to articulate product details, answer inquiries, and address customer concerns professionally and persuasively.Skilled negotiator with experience in closing sales and securing favorable terms, adept at maximizing revenue while meeting customer needs and company objectives.Holds a valid driver's license with a clean driving record and proficiency in operating various types of vehicles, ensuring safe and efficient transportation as needed.Project ManagementTeam Leadership & MotivationData Analysis & ReportingCustomer Relationship Management (CRM)Process Optimization

Professional experience

SalesJul 2022 - Present
Dar Al Ali perfume shop – Dubai , UAE

• Exceptional product knowledge of fragrance families, notes, and compositions. • Proficient in describing scents accurately and vividly to customers. • Well-versed in popular perfume brands, their history, and signature scents. • Ability to stay updated on fragrance trends and customer preferences. • Strong customer service skills with a focus on active listening and personalized recommendations. • Patient and empathetic demeanor to address customer concerns and questions effectively. • Positive attitude and enthusiasm to create a welcoming and enjoyable shopping experience. • Clear and articulate verbal communication skills for engaging with customers. • Proficiency in non-verbal communication techniques such as eye contact and body language.

  • Exceptional product knowledge of fragrance families, notes, and compositions.
  • Proficient in describing scents accurately and vividly to customers.
  • Well-versed in popular perfume brands, their history, and signature scents.
  • Ability to stay updated on fragrance trends and customer preferences.
  • Strong customer service skills with a focus on active listening and personalized recommendations.

Education

High School or equivalent, computerJan 2020
Secondary High school